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13 June 2024

How to Scale your Startup with Growth Levers: Matt Lerner

5Frameworks
15Insights

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster33:00

Why working backwards from a revenue target is dangerous

so you want to Focus everyone first and foremost on getting the customers and value delivery

Matt Lerner · 36:00

if you can consistently do that monetization is a secondary problem

Matt Lerner · 36:30

Hot Take· 2

Hot Take09:00

In an early-stage startup, the founder is the head of growth

my advice is unless you've had a very good reason otherwise your founder is your head of growth because a startup has one job you…

Matt Lerner · 09:00

so it's a weird thing to put in a department because it's so cross functional

Matt Lerner · 09:30
Hot Take1:36:30

Sevens kill companies

expression she says sevens kill companies and that has meaning on a lot of levels but each of these sevens doesn't take a lot of…

Matt Lerner · 1:37:00

every time you add a piece of complexity to your business you're spreading yourself thinner you're spreading your resources thinner you're making your proposition to…

Matt Lerner · 1:37:00

Explainer· 3

Explainer05:30

The 90/10 rule of startup growth

I look back at my time at PayPal and I realized like 90% of all of our growth came from like five things

Matt Lerner · 05:30

so in order to be successful you've got to figure out if you assume that 90% of your growth is going to come from 10%…

Matt Lerner · 06:30
Explainer10:30

Why growth can live in compliance or legal: Wise and Spotify

so in that sense their compliance function became a component of their growth engine

Matt Lerner · 11:00

so you need to sort of figure out from first principles how does your business grow and then align whatever organizational pieces are required to…

Matt Lerner · 12:00
Explainer34:00

What actually makes something a startup versus a small business

he says a startup is a company that's built to grow fast

Matt Lerner · 34:00

if you think about a Formula 1 car it has a seat belt and other than that it's pretty much go fast

Matt Lerner · 34:30

Story· 5

Story02:30

From PayPal to VC: pattern matching 200 startups' preventable mistakes

the cool thing about being a VC is you get to see everyone's business from the inside out like hundreds of pitches and that gave…

Matt Lerner · 03:30

I did see startups making the same preventable mistakes over and over again and just squandering talent and you know tens of millions of dollars

Matt Lerner · 03:30
Story13:30

The 24-hour locksmith sticker: turn up where the need appears

this locksmith could advertise anywhere in London but the place I'm going to be when I suddenly realize I need a locksmith is right here…

Matt Lerner · 14:00

you figured out what are you going to be looking for and where are you going to be when you suddenly realize you need it…

Matt Lerner · 14:00
Story49:30

Complexity kills: how Steve Jobs ran Apple on one priority a year

so complexity kills businesses and the longer you can keep that at Bay

Matt Lerner · 49:30

said Matt it's so simple he said Steve stands up at the beginning of the year and he said this year is about version two…

Matt Lerner · 51:00
Story1:06:30

The habituation moment: three videos and the Year at a Glance template

so every startup will have this who's got like a retention game yeah like software will have this idea of an aha moment

Matt Lerner · 1:06:30

so we had a a thing a spreadsheet that we released last year the Year at a glance template and like 150,000 people downloaded that…

Ali Abdaal · 1:11:00
Story1:54:30

The unmined podcast backlog as a content growth lever

we have a backlog of like 120 plus podcast episodes at least 100 of them could probably be turned into like a really solid YouTube…

Ali Abdaal · 1:55:30

it just took me a little while to figure out the formula of how to turn an email newsletter into a link a good LinkedIn…

Matt Lerner · 1:56:00

Q&A· 1

Q&A2:22:30

Can an employee grow a new product line from zero? The VC odds

all of the fund returns and I look the first fund is at 11x in 11 years I mean it's insanely successful all of those…

Matt Lerner · 2:23:00

and two is you have this audience and this knowledge of these people to start from

Matt Lerner · 2:24:30

Tool· 1

Tool2:17:30

Jobs-to-be-done interviews beat customer surveys

I don't like surveys yeah um I think you need something richer so I would do customer interviews of recent customers I use this job…

Matt Lerner · 2:17:30

I think if you understand this journey you'll you'll find all these points where you can insert yourself where you can add products

Matt Lerner · 2:18:00

Takeaway· 2

Takeaway2:11:30

Do fewer things and make more mistakes

and now you're running a business yeah where you need to do fewer things and make more mistakes and that is hard that is not…

Matt Lerner · 2:12:00

the job is to do fewer things and make more mistakes

Ali Abdaal · 2:12:30
Takeaway2:19:00

The best growth hires were scientists, not marketers

the best growth people I've ever hired in my time at PayPal or anywhere categorically they were not marketers what they had in common and…

Matt Lerner · 2:19:00

but the big thing about scientists is they have a really clear sense of the edge of their knowledge

Matt Lerner · 2:19:30